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Advice Service

What is the Advice Service?

The Advice Service provides information, advice, advocacy, support and crisis intervention to women and their children who are affected by domestic and/or sexual violence. We run a number of outreach advice sessions across North London – phone our advice number for further details.

Who is it for?

The advice service is for women experiencing or escaping domestic violence or women who want advice about sexual violence, whether recent or in their childhood.

We also provide information and advice to agencies working with women including women with mental health issues, women who use drugs and/or alcohol, women in same sex relationships and transgendered women. We will arrange interpreters and welcome calls from deaf and hearing-impaired callers through Text Relay.

What kind of support?

The advice service provides support and advice on a range of issues including legal support and protection, reporting to the police, welfare benefit entitlements, impact of immigration rules on benefits and housing and support around this issue (including for women with no recourse to public funds), housing rights, child contact and safety planning. If you need a more specialist service, we will help you by giving you information about other services or making a referral on your behalf. The service will also help you find emergency accommodation in a refuge and has got access to up to date information about vacancies in refuges all over the UK.

How can I contact the Advice Service?

You can contact us directly; we also take referrals from statutory and voluntary agencies.

You can make an appointment and speak face to face with an Advice Worker; access confidential advice over the telephone:

Freephone: 0808 802 5565

Open

Monday: 10.00am-4.00pm

Tuesday: 2.00pm-4.30pm

Wednesday: 10.00am-4.00pm

Thursday: 10.00am-1.00pm

Friday: 10.00am-4.00pm