Other support services

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If you have committed a crime, Advance provides all the help you need to move on at our women-only Minerva Centre. Our staff are here to listen and help you get the support you need to move forward with your life and make choices that are right for you.
At our Minerva Centre each woman has their own keyworker who will help them work through a variety of issues and find solutions.

Advice for Renters support people living in private rented accommodation to access legal advice and holistic, person-centred support.

Albert Kennedy Trust supports LGBTQ+ young people aged 16 - 25 facing housing difficulties. They help LGBTQ+ young people find safe homes and can support with things like employment, education and training, in an environment that celebrates LGBTQ+ identities.

 

Funded by London Councils, Ascent is a partnership project that is part of the London Violence against Women and Girls (VAWG) Consortium, delivering a range of services to support women affected by domestic and/or sexual violence.  Solace is lead partner, working with 14 organisations, on the Ascent Advice & Counselling partnership. This pan-London collaboration provides specialist counselling and advice services to women and girls affected by domestic/ sexual violence. Services include 1 to 1 counselling; 1-1 advice; group work, legal advice and training and No Recourse to Public Funds assistance

Ascent Advice and Counselling 

Ascent Advice and Counselling (A&C), funded by London Councils is a partnership led by Solace along with 13 specialist VAWG partners delivering services to women across London. The services provided under this project include 1-1 counselling; bespoke group work, specialist advice, No Recourse Fund providing living expenses for those who are No Recourse to Public Funds; a London Family Law Line, Legal guides and training. This project is run by specialist organisations, led by and for women, many of whom are BME specialists. The Partnership operates a Hub and Spoke model with 2 advice hubs (East and West), a London Family Law Advice Line and advice spokes across all of London. Advice is provided by phone via the advice lines and via face to face casework for up to 12 weeks.

Ascent Advice Plus, funded by MOPAC, enhances the Ascent Advice offer available across London by adding extra capacity to the advice service by:

  • Increased capacity on the advice hubs (East and West), enabling timely access to initial advice and support;
  • Additional advice caseworker posts to ensure each specialist partner has increased capacity to respond flexibly to the diverse needs of victims/survivors and to work with women for up to 26 weeks;
  • Additional part-time legal advisor to expand Rights of Women London Family Law advice line’s capacity to provide advice around legal options;
  • Inclusion of additional consultancy expertise to assist in meeting a broader range of diverse needs, including LBT, deaf and disabled women and women with learning disabilities.
  • Extension of reach through the provision of accessibility funds for each partner for venue costs and interpreting across all London boroughs.

Ascent Leaflet 

Cambridge Hpuse have a safer renting programme designed to protect tenants who are victimised by criminal landlords by providing specialist advice, advocacy and support. 

Safer Renting’s are to:

  • Prevent homelessness, particularly by intervening in illegal evictions.

  • Support private renters to negotiate better conditions in their homes.

  • Enable private renters to leave a criminal landlord on their own terms, with compensation whenever possible.

  • Inform government policy and best practice by analysing and communicating how criminal landlords are exploiting the London housing crisis at the expense of tenants.

Camden Federation of Private Tenants (CFPT) is funded by the local authority to provide a voice for private tenants in the London Borough of Camden. Run by and for private tenants, we were set up in 1980 as a mutual support group to help this group of residents come together to organise and campaign for their rights and improve their housing conditions.

Ealing Advice Service (EAS) provides generalist advice for residents of the London Borough of Ealing.

Our service provides free, high quality advice and assistance in social welfare law across a range of areas including welfare benefits, landlord & tenant, homelessness, debt, employment, family and immigration.

We also run a telephone advice line where our volunteers are able to give you preliminary advice and signpost you to organisations which will be better equipped to deal with any problems you have.

Volunteer advisers are available to give preliminary advice on a range of issues.
Our number is 0208 579 8429, (option 1) or 03000 125464. Our advice line is open from 10 AM to 4 PM, Monday to Friday with the exception of Bank Holidays and the period between Christmas day and New Year’s day.

We can also provide specialist assistance to court or tribunal level in welfare benefits, employment, and housing matters.

Elderly Accommodation Counsel (EAC) is a national charity that aims to help older people make informed choices about meeting their housing and care needs.
They run a Support Line providing information and advice around housing, care, statutory services, welfare benefits, and health issues.
They provide information to professionals.

The Hear2Change project works with young people in schools and community with the aim of changing attitudes to Violence Against Women and Girls. The project provides support to young people through workshops, assemblies and one-to-one advocacy work for those who have experienced or are at risk of, violence and abuse.

Hear2Change is is 12 weeks group programme looking at root causes and strains of VAWG; young people participating can gain AQA Level 1 and Level 2 Awards. We provide individual advocacy support to young people impacted by any type of abuse, teachers training to support their understanding of trauma and how to spot the signs of abuse, as well as supporting parents and assemblies through peer to peer campaigning. 

Westminister 

We are a women-only service, offering holistic, intensive, trauma-informed support in line with Housing First principles, and support is separate to the offer of housing. Housing First in Westminster is provided via a partnership with housing associations who typically offer 1 bedroom flats dispersed across London, service users can submit preferences for location/floor level etc according to their needs. Tenancies are assured shorthold tenancies and are usually offered for a probationary period of 1 year, then can be transferred to long-term or permanent tenancies.

Housing First Project workers support service users in accessing furniture, setting up bills and rent payments, maximising income, accessing local services and re-integrating with the community. As we are Violence Against Women and Girls (VAWG) professionals, we also offer services similar to Independent Domestic Violence Advocates (IDVA services) such as referrals for orders, sanctuary schemes, risk assessments and safety planning etc. Keyworkers visit at least once a week (Covid restrictions permitting) and have a small caseload so can offer fairly flexible support, however, all flats are general needs so not suitable to anyone who would not be able to cope in independent accommodation.

Referral criteria: affected by VAWG, homelessness/vulnerably housed, and experience of multiple disadvantage, including being affected by substance misuse, physical or mental health issues, contact with criminal justice system and having children removed from care.

Due to the long-term nature of the support that we offer, vacancies come up infrequently so please check capacity before submitting a referral.

Housing First Westminster Leaflet 

Islington

We offer holistic, intensive, trauma-informed support to women experiencing multiple disadvantage, VAWG and (street) homelessness. We only provide services to women; and support with improving safety, accessing long-term secure accommodation, access to legal services, finances and welfare benefits, emotional support, and practical support in accessing drug and alcohol services, mental and physical health services and re-integrating into the community. 

Referral criteria is that women must have an experience of VAWG and multiple disadvantage, including having unstable or unsafe accommodation.

Due to the long-term nature of the support that we offer, vacancies come up infrequently so please check capacity before submitting a referral.

Housing First Islington Leaflet