Other support services

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If you have committed a crime, Advance provides all the help you need to move on at our women-only Minerva Centre. Our staff are here to listen and help you get the support you need to move forward with your life and make choices that are right for you.
At our Minerva Centre each woman has their own keyworker who will help them work through a variety of issues and find solutions.

Elderly Accommodation Counsel (EAC) is a national charity that aims to help older people make informed choices about meeting their housing and care needs.
They run a Support Line providing information and advice around housing, care, statutory services, welfare benefits, and health issues.
They provide information to professionals.

Westminister 

We are a women-only service, offering holistic, intensive, trauma-informed support in line with Housing First principles, and support is separate to the offer of housing. Housing First in Westminster is provided via a partnership with housing associations who typically offer 1 bedroom flats dispersed across London, service users can submit preferences for location/floor level etc according to their needs. Tenancies are assured shorthold tenancies and are usually offered for a probationary period of 1 year, then can be transferred to long-term or permanent tenancies.

Housing First Project workers support service users in accessing furniture, setting up bills and rent payments, maximising income, accessing local services and re-integrating with the community. As we are Violence Against Women and Girls (VAWG) professionals, we also offer services similar to Independent Domestic Violence Advocates (IDVA services) such as referrals for orders, sanctuary schemes, risk assessments and safety planning etc. Keyworkers visit at least once a week (Covid restrictions permitting) and have a small caseload so can offer fairly flexible support, however, all flats are general needs so not suitable to anyone who would not be able to cope in independent accommodation.

Referral criteria: affected by VAWG, homelessness/vulnerably housed, and experience of multiple disadvantage, including being affected by substance misuse, physical or mental health issues, contact with criminal justice system and having children removed from care.

Due to the long-term nature of the support that we offer, vacancies come up infrequently so please check capacity before submitting a referral.

Housing First Westminster Leaflet 

Islington

We offer holistic, intensive, trauma-informed support to women experiencing multiple disadvantage, VAWG and (street) homelessness. We only provide services to women; and support with improving safety, accessing long-term secure accommodation, access to legal services, finances and welfare benefits, emotional support, and practical support in accessing drug and alcohol services, mental and physical health services and re-integrating into the community. 

Referral criteria is that women must have an experience of VAWG and multiple disadvantage, including having unstable or unsafe accommodation.

Due to the long-term nature of the support that we offer, vacancies come up infrequently so please check capacity before submitting a referral.

Housing First Islington Leaflet 

Leonard Cheshire Disability is the UK’s leading charity supporting disabled people.
They make a difference to the lives of thousands of people by supporting them to develop skills through employment, education, enterprise, health, volunteering and digital inclusion projects.

The London LGBT Domestic Abuse Partnership (DAP) is a way for LGBT people who have experienced domestic abuse to get the maximum amount of help with a minimum amount of hassle.
The DAP is made up of 4 LGBT agencies who each provide different services for LGBT survivors of domestic abuse. With one phone call, you will be linked in with Stonewall Housing, Galop, Switchboard – LGBT+ Helpline, and London Friend.

Migrant Support provides support to people affected by displacement and exploitation. They provide accommodation and financial support to those seeking asylum, support with resettlement of refugees, and advice and support around the EU Settlement Scheme.

Seaside & Country Homes Scheme offers older tenants of London’s councils and housing associations the opportunity to move to bungalows or flats in seaside and countryside locations.

Advocacy 

The advocacy service accepts referrals from professionals, MARAC and we also encourage self-referrals to our duty helpline.

ISVA

ISVAs are Independent Sexual Violence Advocates who are specialist advocates with specific knowledge around the Criminal Justice system (CJS) as it relates to rape and other sexual offences.

IRIS 

IRIS Advocate Educators work directly with GP surgeries providing training and a consultation service. The aim of the service is to improve safety through the minimisation of the risks. The advocate educators provide emotional and practical support to referrals which include, completing risk assessments, safety plans, signposting, safeguarding referrals where appropriate and additional support where required.

To be eligible for the service you must identify as female and be registered with an IRIS trained GP surgery within the London Borough of Enfield.

IDVA (Housing Support) 

We have four IDVA’s, with one based at the ASB team in Enfield Council, who works primarily with permanent council tenants. IDVA’s accept cases that score 10 and above on the dash risk assessment. Cases that have been assessed as medium risk will be referred to our floating support worker where possible or to a specialised domestic abuse service in the community with the survivor’s consent.

Change in Challenge 

The Change and Challenge team are part of Enfield Councils Early Help Team. We work with families to find solutions to concerns they are having and focus on preventing them from becoming more difficult to manage.

The family must meet at least 2 of the following criteria’s: 

  • child/children are regularly missing or excluded from school 
  • child/children have potential gang affiliation 
  • Support for families suffering domestic violence 
  • Young people who are receiving support from Enfield Council’s Youth Offending Unit 
  • Adult family members are out of work and need help finding a job 
  • Support for family members with a range of health needs 

We aim to improve children’s behaviour and school achievement, support adult members of the family in take steps towards getting a job, training opportunity or accredited qualification. They may also benefit from improvements to their health and family relationships. 

Professionals/agencies need to submit all referrals for Early Help through the Children’s Portal.  www.enfield.gov.uk/childrenportal

Children's Centre 

The Solace Children’s Centre support service provides free and confidential practical and emotional support and advocacy for families affected by Domestic and Sexual Abuse/Violence who have at least one child under the age of 5 years; including those who are receiving support and intervention from Enfield Children’s Social Care. The aim of the service is to support and empower families to take the steps needed to deal with any immediate risks and to be able to make safe choices in the future.

Professionals/agencies need to submit all referrals for Early Help through the Children’s Portal where it will be triaged and allocated to the service best placed to provide the support required: www.enfield.gov.uk/childrensportal

Floating Support 

Enfield Floating Support Service provides free and confidential advice, support and advocacy to women and girls over the age of 16 affected by domestic and sexual violence. We offer short to medium term support with a range of needs such as legal options, housing, benefits, financial issues, and emotional support.

IDVA's

Our IDVAs offer information, advocacy and specialist services to increase safety and meet a range of needs – these can include ongoing safety concerns, emotional or housing support, legal options, reporting to the police, help around child contact, benefits and financial advice. IDVAs usually hold cases for 3 months but can work with clients for up to 6 months. IDVAs do not offer any therapeutic or emotional support. The service does not accept referrals for clients who have experienced historical abuse. Islington residents only.

CIDVA

Islington residents only. We work with 13 – 17 year olds in abusive relationships (including intimate partner relationships, CSE and gang exploitation). This is not a service for young people who have witnessed domestic violance in the home, but rather a targeted service for young people in abusive relationships themselves.

IRIS

IRIS Services works in partnership with GP Surgeries and offer tailored training on the public health issue of Domestic Violence & Abuse (DVA). This service enables support to be offered to DVA victims at an early stage before the abuse becomes a serious risk to mental, emotional and physical health.

Duty and Assessment Workers

Islington residents only.

We provide consultations and advice to survivors and professionals. Duty and Assessment Workers also hold a small caseload of standard and medium cases. As per Solace Service Standards, we confirm receipt of referrals and attempt to contact the service user within 24 hours if the case is high risk and 48 hours if standard or medium risk.

Targeted Health 

Islington residents only. We work with complex cases with physical or mental health needs and work closely with Southwood Smith Centre.

We work with any risk. Available for consultations.

Targeted Child Social Care 

Islington residents only. We work with complex cases where CIN or CP are involved and work closely with CSC. Can work with any risk. Available for consultations. 

Targeted Housing

Sits in Housing and provides crisis intervention. Does not hold cases. We work with Islington residents and any service user fleeing to Islington and approaching Islington Council as homeless.

ISVA

ISVAs are Independent Sexual Violence Advocates who are specialist advocates with specific knowledge around the Criminal Justice system (CJS) as it relates to rape and other sexual offences.

Islington Service Leaflet 

The Southwark Women's Assessment Hub is a new pilot project, going into its second years, delivered in partnership with Solace and LB Southwark Housing Solutions. The project recognises the intersection between then experience of trauma, VAWG, homelessness and involvement in the Criminal Justice System - compounded by unemployment, involvement in the Care system, substance use and mental and physical health difficulties.

The Women’s Assessment Hub is an intensive accommodation project, primarily focused on supporting women effected by rough sleeping, the criminal justice system, or in many cases, both. The Hub, a confidential location, accommodates three women at a time, with round the clock staffing and intensive support. Workers offer flexible support, ranging from practical tasks like sorting our benefits, accessing substance support or registering at the GP, life skills support like doing a grocery shop, cooking, budgeting or cleaning their rooms, as well as wellbeing support such as going out for a coffee, fitness classes, yoga or a walk around the park. The workers have a low caseload to give them the opportunity to focus on the residents, and we operate with flexibility, to support residents to achieve their goals and aspirations, rather than dictating a long list of things that they need to do. After their time at the Hub, usually between 8 – 12 weeks, the women are provided with accommodation, which is offered in partnership with LB Southwark Housing Options. Importantly, they retain the same worker, who then provides up to one year of resettlement support to support them in setting up and maintaining their tenancy, engaging with the local community, and addressing long term goals and aspirations, ranging from reconnecting with family and friends to starting education or employment. The Hub works with women typically considered ‘hard to engage’ by conventional services and uses flexible, assertive, trauma-informed outreach methods.

In addition to supporting at the Hub, and resettlement support for women who have moved on, the Hub is also staffed by a Specialist Housing Worker, who supports homeless women leaving prison, or rough sleeping, primarily with resolving barriers to their safe housing, including advocating with the Local Authority for housing assistance, supporting women to gather evidence of their housing need, assisting them in obtaining temporary accommodation from the Local Authority upon release, and sustaining their tenancies in the community. The worker also supports women to avoid further involvement with the criminal justice system, by supporting with claiming appropriate benefits, complying with Probation or Licence conditions, registering and engaging with healthcare providers, and engaging with local substance use teams. She is also the lead for referrals into the Hub, and the residents of the Hub are primarily women from her caseload.