Duty Volunteer at Barnett SASS

Barnet SASS provides practical and emotional support to anyone aged 16+ who resides in the Borough of Barnet and experiencing domestic abuse, honour based violence and forced marriage. We have various groups running within the Barnet Service throughout the year. We are also one of the lead DV agency for the One-Stop Shop which is an advice surgery provided by some agencies including,  housing, anti-social behaviour officer from the Barnet Homes, family solicitors, and cybercare.

About the Role

We are looking for a reliable and organised volunteer to assist our duty team, supporting survivors in an advocacy and admin role. Barnet SASS is a busy service, which receives many referrals every day. You will be supporting our duty team to process referrals and key admin work. If you are interested, you can also be trained to contact clients, making initial welcome or check in calls. You will be in the office in Barnet one day a week on Friday to support with this.

Who are we looking for?

We think you’ll thrive in this role if you have:

• An understanding of the issues faced by survivors and a desire to build on this.
• Excellent interpersonal and communication skills.
• Good administrative and computer skills including proficient use of Zoom/Microsoft Teams, Microsoft packages and Outlook.
• An understanding of professional boundaries and confidentiality.
• Excellent attention to detail.
• Strong organisational skills and be able to prioritise your workload.
• Carry out any other duties appropriate to the role as requested by your supervisor.
• Maintain confidentiality in all matters relating to the organisation.

What can you gain from this opportunity?

You will receive training and experience in using a case management system, safeguarding, talking to survivors and processing referrals. You will be part of an inclusive and dynamic team and have opportunities to shadow different roles to develop knowledge and skills. This is a great role if you are interested in joining the sector or working with survivors of domestic abuse.

We also offer great volunteer induction training, where you will be fully supported to understand and carry put every aspect of the role. Training includes CPD accredited courses, and the opportunity to apply to complete the Tackling and Preventing Domestic Abuse Award (DAPA), which is recognized by the Home Office.

How to apply

Please read the Volunteer Role Description before you attempt to fill out the application form.

Please complete the Volunteer Application Form and ensure you clearly state the role you are applying for.

Please complete the Volunteer Equality Monitoring Form.

Send the completed Application Form & Monitoring Form along with your current CV to volunteering@solacewomensaid.org.

Please note that our volunteer opportunities are open to women only (exempt under the Equality Act 2010, Schedule 9, Part 1), and that these volunteer roles are exempt from the rehabilitation of offenders act 1974 and subject to enhanced DBS checks where applicable.

Applications which are incomplete will not be reviewed. All our roles are during office hours only unless stated otherwise.