Volunteer Receptionist

This is an exciting opportunity to support our busy Business Support team with the smooth running of the our head office in Camden. We are looking for reliable volunteers who would like to grow their administrative experience in a dynamic charity working in the Violence Against Women and Girls (VAWG) Sector.

About the role

In this role, volunteers will:

• Provide assistance at reception/in admin office answering ensuring all telephone calls are answered in and messages are relayed to relevant member of staff or manager
• To ensure that the central office is kept tidy and organised, and free of obstructions and compliant with health and safety.
• Ensure that staff and visitor sign in
• Directing staff and visitors to rooms/activities within Greenland Place
• Notifying staff that visitors have arrived for appointments/meetings
• Support staff with administrative paperwork, inclusive of printing, copying, laminating, posting etc.
• Assist in managing the info inbox.
• Assist in inducting new staff around the office.

Who are we looking for?

We think you will thrive in this role if you are:

• Organised with good IT skills.
• Reliable and committed.
• Understanding of domestic violence issues and a discretion in handling confidential and/or sensitive information.
• Approachable and empathetic
• Non-judgemental.
• Ability to maintain confidentiality.

What can you gain from this opportunity?

As part of this role, you will have the opportunity to:

• Gain experience of supporting a fast paced and wide ranging team
• Opportunities for training in domestic abuse and related issues
• Gain administrative experience to complement your CV.

We offer great volunteer induction training, where you will be fully supported to understand and carry put every aspect of the role. Training includes CPD accredited courses, and the opportunity to apply to complete the level 3 Understanding Domestic Abuse Award (DAPA), which is recognized by the Home Office.

How to apply

Please read the Volunteer Role Description before you attempt to fill out the application form.

Please complete the Volunteer Application Form and ensure you clearly state the role you are applying for.

Please complete the Volunteer Equality Monitoring Form.

Send the completed Application Form & Monitoring Form along with your current CV to volunteering@solacewomensaid.org.

Please note that our volunteer opportunities are open to women only (exempt under the Equality Act 2010, Schedule 9, Part 1), and that these volunteer roles are exempt from the rehabilitation of offenders act 1974 and subject to enhanced DBS checks where applicable.

Applications which are incomplete will not be reviewed. All our roles are during office hours only unless stated otherwise.