Advice Line Volunteer

Hybrid - Home and Islington Head Offices
Closing date
2 days a week
Contract type
Minimum of 6 months commitment
Interview date

The decision to contact for help when experiencing/having experienced abuse is a complex and difficult one for women and their children.  It can be a time of increased risk and there is a need for timely and comprehensive guidance.

Solace wants to support women and children to become safe and informed of their options. Volunteers are essential in helping us meet this need, to take calls and emails from survivors and professionals seeking advice and support for all forms of abuse.

In this role you will speak to women at a critical time in their journey to recovery.  This work involves supporting caseworkers with cases that may be complex. This is an ideal role for those who have strong organisation and communication skills, resilience, a non-judgmental attitude and can juggle several admin tasks at any one time.  The reward is knowing that you have significantly helped women and children gain advice and safety from abuse.

A range of support will be made available to our volunteers, including regular supervision with their line manager and comprehensive training opportunities.

Interviews TBC. 

How to apply

Please read the Volunteer Role Description before you attempt to fill out the application form.

Please complete the Volunteer Application Form and ensure you clearly state the role you are applying for.

Please complete the Volunteer Equality Monitoring Form.

Send the completed Application Form & Monitoring Form along with your current CV to [email protected].

Please note that our volunteer opportunities are open to women only (exempt under the Equality Act 2010, Schedule 9, Part 1), and that these volunteer roles are exempt from the rehabilitation of offenders act 1974 and subject to enhanced DBS checks where applicable.

Applications which are incomplete will not be reviewed. All our roles are during office hours only unless stated otherwise.