Advice Line Volunteer - Luce Project

London, Home based, but volunteers are welcome to also come into the office
Closing date
0.5/1 day per week minimum
Contract type
6-12 months commitment

The Luce Project aims to create accessible volunteering for those from the sight impaired community. 

The decision to contact for help when experiencing/having experienced abuse is a complex and difficult one for women and their children.  It can be a time of increased risk and there is a need for timely and comprehensive guidance. Solace wants to support women and children to be safe and informed of their options. Volunteers are essential in helping us meet this need, by taking calls and emails from survivors and professionals seeking advice and support for all forms of abuse. In this role you will support women at a critical time in their journey to recovery. This is an ideal role for those who have a resilient, non-judgmental attitude. The reward is knowing that you have significantly helped women and children gain advice and safety from abuse. A range of support will be made available to our volunteers, including mentorship, regular supervision with their line manager, daily debriefs and comprehensive training opportunities. If interested, you may have the opportunity to provide awareness and training sessions to the visually impaired and the blind community as well as to Solace staff.

Please note, This role is open to those from the blind and partially sighted community only. A dedicated project coordinator will be available to assist you at any stage in your volunteering. 

We would be delighted to accept written expressions of interest in lieu of an application. If you are interested in the role, you can also call Bernice Keshet, the Luce Project volunteer coordinator, for further details on:  07485 314 847 or email on [email protected]

Interviews TBC

How to apply

Please read the Volunteer Role Description before you attempt to fill out the application form.

Please complete the Volunteer Application Form and ensure you clearly state the role you are applying for.

Please complete the Volunteer Equality Monitoring Form.

Send the completed Application Form & Monitoring Form along with your current CV to [email protected].

Please note that our volunteer opportunities are open to women only (exempt under the Equality Act 2010, Schedule 9, Part 1), and that these volunteer roles are exempt from the rehabilitation of offenders act 1974 and subject to enhanced DBS checks where applicable.

Applications which are incomplete will not be reviewed. All our roles are during office hours only unless stated otherwise.