Advice Line Volunteer

As an Advice Line Volunteer, you will support women and professionals seeking advice related to domestic and sexual abuse. The role involves responding to calls and emails, providing short-term support, safety planning, risk assessment support and signposting to services such as housing, benefits, social care and safeguarding agencies. You will also complete accurate case recording and provide administrative support to the Advice Team, including during crisis situations.

This role requires strong communication and organisational skills, a non-judgemental and empathetic approach, and the ability to work in a fast-paced environment. Comprehensive training, regular supervision and ongoing support are provided.

Confirmed Outcomes: 12-13th January 

Training to take place in February. More details to be confirmed by interview outcomes. 

How to apply

Please read the Volunteer Role Description before you attempt to fill out the application form.

Please complete the Volunteer Application Form and ensure you clearly state the role you are applying for.

Please complete the Volunteer Equality Monitoring Form.

Send the completed Application Form & Monitoring Form along with your current CV to volunteering@solacewomensaid.org.

Please note that our volunteer opportunities are open to women only (exempt under the Equality Act 2010, Schedule 9, Part 1), and that these volunteer roles are exempt from the rehabilitation of offenders act 1974 and subject to enhanced DBS checks where applicable.

Applications which are incomplete will not be reviewed. All our roles are during office hours only unless stated otherwise.