
Our strategy and Impact
Our Impact
We work tirelessly to ensure that every woman and child can live safe lives, free from violence and abuse.
- Our work touched the lives of 24,394 people
- We supported 17,264 adults and children in our frontline services
- We worked with 7,130 people in our prevention services
- Solace runs 19 refuges with space for 71 move on spaces
- 93% rated there was a continued need for Solace services
- 89% of service users rated Solace services as excellent or good
- 87% of service users said they found it easy or very easy to make initial contact with our services
- Our Accommodation service supported 817 women and children
- We worked in partnership with 44 organisations across London
- We trained 4,453 people to recognise and respond to abuse
- Our volunteers gave 7,280 hours that made all the difference
- We raised an income of 15.8 million.
(All figures above are based on our work in 2024/25).
Our principles
We have identified three key principles which underpin our strategic approach, and all our specialist work at Solace. The principles are interlinked and interdependent and work towards driving forward our ambitions of a world that is free from all forms of violence and abuse. The principles drive how we work as an organisation but also everything we do:

Our Strategy
In March 2022, Solace launched our new strategy “Solace Futures – Safety, Support & Recovery from all forms of abuse.
Solace Futures is designed to deliver our strategic vision for the next five years. We are building on Solace’s 46 years of providing specialist, holistic support services for women and children. We are ambitious and want to drive change at every level to ensure that everyone lives healthy and independent lives free from violence, abuse and exploitation. The strategy was developed following a series of workshops with staff and service users and includes our new vision, mission and values.
In the strategy, we have identified 6 six key strategic objectives to achieve our vision and mission over the next five years:
