This guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
If there are any changes the amount, date or frequency of your
Direct Debit, Stripe will notify you 10 working days in advance of
your account being debited, or as otherwise agreed. If you request
Stripe to collect a payment, confirmation of the amount and date
will be given to you at the time of request.
If an error is made in the payment of your Direct Debit by Stripe or your bank or building society you are entitled to a full and immediate refund of the amount paid from your bank or building society.
If you receive a full refund you are not entitled to, you must pay it back when Stripe asks you to.
You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.
Solace Women’s Aid uses Stripe to process Direct Debits on our behalf.
Your donation will appear on your statement as Solace Women’s Aid.